An effortless,
elevated recipient experience
Trolley’s recipient management capabilities keep your recipients happy, and happy recipients make for happy teams. Improve conversion rates and reduce support queries using our compliant onboarding and recipient management dashboard available as a pre-built widget or APIs.
Your recipients are your biggest asset
Verify identity and collect bank & tax info from recipients in 200+ territories
Send emails for every payment or alert, reducing your support queues
Display live payment status, historical records, and tax forms in users’ profiles
Set up workflows per your UX with a modular widget and dev tools
Onboard recipients globally
Verify and onboard payees from around the world with a single tool. Meet the challenges of a growing regulatory framework with superior recipient onboarding, data collection, and verification processes.
- Enable secure recipient login with OTP via email
- Collect recipient data such as address, business registration number, and business documentation
- Verify recipient identity, business documents, and phone numbers
- Collect banking details for payouts
- Onboard tax information and generate signed tax forms for IRS (US) and DAC7 (EU)
- Automatically re-collect tax forms when they expire
- Build a single recipient profile for payouts, taxes, and customer trust
- Integrate verification data via API and webhooks to manage your workflows
Craft your recipient journey
Every business is unique, and developing your own ways of working builds a competitive advantage. Trolley offers a range of integration options, from a Trolley-hosted portal to fully flexible APIs, allowing you to create a user experience tailored to your business needs.
Trolley-hosted customizable portal
- Fully-responsive and mobile-friendly web portal
- Customizable to your brand with settings like colors, logo, design theme, and more
- Out-of-the-box support for 36 languages
- Securely hosted on Trolley with the same best practices as the merchant dashboard
- Enable all or one of the Pay, Tax, and Trust modules
Dev tools
- Pre-built modular widget: Integrate Pay, Tax, and Trust all at once or as defined by your workflows or user experience
- SDK: Enable the recipient workflow by adding one line of code to your platform (comes with limited flexibility)
- Fully customizable APIs: Leverage our extensive APIs to build a customized workflow of your choice
Centralize data and self-serve with one recipient profile
Reduce development overhead and streamline recipient workflows by centralizing all recipient data in one platform.
- Single-pane view allows data to be immediately operational as it’s received, regardless of the module
- Initial integration and ongoing maintenance are consolidated
- Expansion at a click, with integration between products already baked-in
Automate comms to reduce support queries
Anticipation of payments can be tough on your recipients and your operations teams. Reduce the workload and automate email communication around payments, statuses, profile alerts, and more—fully customized to your brand design and tone.
- Customizable as per your domain, emails, brand, and design guidelines
- Localized in 36 languages
- Automatic emails on every payment
- Recipients can access the portal and check exact statuses
- Automatic communication and data collection when any document or form expires
- Full transparency leads to reduced support queries
Seamlessly manage expanding regulations
A new generation of financial compliance regulations is here, including the EU’s Digital Services Act (DSA) and the USA’s INFORM Act. These are significant steps toward a safer digital environment and Trolley is at the forefront of embracing this change and helping businesses manage compliance.
Comply with the DSA
Automate the seller onboarding and data collection process with our DSA compliance toolkit.
Comply with the INFORM Act
Collect, verify, and display seller data with varying requirements based on payment volumes.
Bank-level security baked in at every step
Sleep easy knowing we follow the highest global standards for managing customer funds and data.
The payout platform with an exceptional recipient experience baked-in.
Learn why the industry’s best trust Trolley.
