Trust every
transaction
Building trust and safety is key to driving growth in the internet economy. In a single platform, Trolley offers product & risk teams the tools they need to meet market demands and regulatory challenges while expanding their trusted pool of users.
The risk management trusted across industries by trust & safety teams
Building trust: a step-by-step process
As your platform grows, you need to engage and understand your sellers, contractors, artists, or anyone else who fuels your operations. Building trust and managing risks are ongoing processes and Trolley Trust simplifies those workflows, giving you the tools you need to continually ensure a safer platform.
Collect and verify government IDs
During onboarding, recipients scan valid government IDs and complete a live photo verification.
Verify business documents
Businesses can upload relevant documents to prove authenticity.
Verify phone numbers
We manage a one-time password (OTP) process to validate the recipient’s mobile number.
Re-verifications
Trigger automatic account re-verifications when risks are flagged or at predefined time periods.
Track logins and account changes
Trolley captures and logs activity like login IP, geolocation, account change history, and more.
Detailed recipient profiles
Centralize details around the recipient and their risk status in a single location.
Know exactly who you are paying
When your business operates at scale, making payments to an unknown email or wallet puts your whole operation and the livelihood of your existing vendors at risk. Whether you work with individuals and/or businesses, Trolley allows you to verify identity and documents through a single workflow and use the same recipient profile for payouts, taxes, and risk management.
Individual verification (KYC)
Business verification (KYB)
Built-in phone number verification
Most recipients, artists, gig workers, sellers, or any suppliers operate “mobile first.” Verifying their phone number ensures you are communicating with the right person and have their correct contact details on file for compliance.
Automate phone number verification using Trolley Trust. We send a One-time Password (OTP) to the registered number and ask the recipient to enter it in the dashboard.
Reduce risk with customized workflows
Trolley is designed for modern, tech-first businesses. Our product is fully functional via a web-based GUI, but being built on a world-class API, our tools give you the complete flexibility to build, integrate, develop, operationalize, and adopt into your payouts and risk management stack with minimal effort.
Modular widget
- Hosted on Trolley or integrable in your platform
- Collect banking information
- Execute tax forms
- Verify identity, documents, and phone number
- Pop up the modules all at once or as defined by your UX
Verification API
- Collect and verify data points like name, age, address, IP, geolocation, and login history
- Consume the Trolley-assigned risk score for every recipient
- Define triggers like re-verification
- Customize the recipient journey based on the level of trust established
Improve account safety
Account takeovers, where a bad actor is trying to capitalize on the hard work of a legitimate recipient, are a problem in today’s virtual economy. Trolley helps you eliminate this type of fraud by:
- Highlighting suspicious activities such as inconsistencies in recipient information, frequent profile changes, or suspicious logins
- Setting up webhook notifications to flag such activity
- Maintaining a robust login and other audit logs
- Triggering re-verifications when risky behavior is detected
Recipient profiles to lower risk on each payout
Verifying identity and maintaining audit logs ultimately helps in establishing trust between your platform, your recipients, and your users. Live with peace of mind knowing your platform is fighting fraud on auto-pilot.
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Trust FAQ’s
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