Trolley FAQs
Have questions about Trolley and what we offer? Take a look at the questions our team hears most and our answers to each of them.
General
Trolley can currently work with companies with offices in either the US, Canada, Australia, New Zealand, the United Kingdom or the European Economic Area.
We are actively working to expand the list of countries we’re able to onboard clients.
We cannot work with business in the adult entertainment or gambling industries.
The legitimacy of transferring funds to a minor’s bank account is contingent on a variety of factors and legal considerations. In general, minors are not considered to have legal capacity to enter into binding contracts, which may render any transaction or agreement they engage in unenforceable or voidable. However, there are certain exceptions, such as when a parent or legal guardian provides consent. Given the complexity of the legal landscape involved, it is recommended to consult with a competent legal expert to ensure compliance with applicable laws and regulations prior to transferring funds to a minor’s bank account.
Free Trial
No, you do not need to provide us with your credit card information to start the 30 day free trial.
Yes, you can cancel your trial at any point during the first 30 days.
Fees are determined by payment method and volume. See the transaction fees chart above or contact sales for more information about high-volume payouts. Our pricing model is transparent: fees are limited to transaction fees and currency conversion rates.
If you have provided your credit card information during the trial, your subscription will continue and you will automatically be charged for the plan(s) you have chosen at the end of the trial. If you did not provide credit card information, you will be prompted to add it when the trial ends, and you’ll have a 30 day grace period to do so before your subscription is canceled.
Merchants can complete the Business Profile to start sending wallet payments such as PayPal. Most accounts get auto-approved within minutes, and then you can link your wallet to get started. Sign up here.
The first step is completing the Business Profile. From there, you’ll complete the bank transfer onboarding to apply for banking services, and will be able to start sending bank payments in a few business days. Sign up here.
