Trolley springs into action for GigSalad & 20K payees
6 weeks
~20,000
Multiple
event planning
GigSalad is a marketplace that connects millions of event professionals and vendors with event planners and hosts all across the United States and Canada. GigSalad is the largest marketplace for entertainers, music acts, event talent management, and food & beverage vendors to connect with people and organizations hosting events.
The Challenge
GigSalad had been using another provider for their payouts when they learned with 6-weeks notice that they would need to find a new payouts partner, implement, test, and ship it live for nearly a hundred thousand payees. They had a very well-defined list of what they needed from their payouts vendor, but finding someone who could not only fill all their needs but also do it quickly was a serious concern. The key requirements for their payouts were: completely white-labelled, able to payout in multiple currencies, funds are sent daily to payees, and very responsive customer support. An added complication is that GigSalad has a complex mix of different payout methods: bank transfers, PayPal, & checks.
We've been approached by other vendors and we’ve always been quick to realize that they cannot compete with Trolley at all.
In terms of price, integrations, features, no one can compete. Trolley’s an impressive platform.
The Solution
“We imported 18,000 payees into Trolley to make the switch from the old provider, it went like a charm. The Trolley team understood how crucial this was to our business and how urgent it was that we implement this in a timely manner, and we hit our deadlines with room to spare.”
The white-labelled iframe widget we use to collect information for payees is really, really well done. It’s the best in class payments widget.
The Results
Further, as GigSalad contemplates future expansion opportunities in other global markets, they can depend on Trolley to manage global payouts in more than a hundred currencies & over 200 countries.
We’re thrilled to be using Trolley. We have 20,000 payees on Trolley and we never get calls from anyone about payment problems. Hundreds of payments and thousands of vendors a month, and it just works. It's hard to calculate the value of it, but it's an immense part of our business that's simply handled.
