Driving Growth: 8 Testimonials of Transformation via the Trolley Platform

Managing global payments and tax compliance across multiple platforms can be daunting, especially when juggling different payout methods and manually handling data. Trolley simplifies the process by automating workflows, ensuring accurate payments and seamless management of everything related—from onboarding to tax compliance. In this blog, we share eight stories of businesses that achieved success using Trolley’s payment and tax compliance platform.

At Trolley, our story is intrinsically linked with the successes of our customers. For a decade now, we’ve been privileged to partner with innovative businesses that are redefining their industries. Your trust in us is both humbling and inspiring, fueling our commitment to provide exceptional global payout solutions.

The past couple of years have been remarkable, as we’ve witnessed our customers overcome obstacles, streamline operations, and achieve milestones that seemed ambitious even by their high standards.

In this blog, we’re thrilled to highlight eight stories that showcase their transformative journeys. Each story delves into the unique challenges they faced, how integrating Trolley’s solutions made a difference, and the impressive results that followed. 

To all our customers—those featured here and those we couldn’t include—thank you for making us a part of your success. We’re inspired by your leadership and look forward to reaching new heights together.

---

---

Distro Nation enhances payment efficiency

Empowering independent artists

Distro Nation is a digital music distribution platform dedicated to helping independent artists share their music globally across major streaming services. However, onboarding and managing monthly payments to a diverse and international artist base proved to be a difficult ask at times.

Streamlining payouts with Trolley

To address these challenges, Distro Nation partnered with Trolley to automate and enhance their payout processes. By integrating Trolley’s global payouts platform, they’re managing artist payments more efficiently, ensuring accurate and timely payouts while reducing administrative burdens. This has allowed them to focus on expanding their platform and supporting their artists.

Distro Nation Testimonial

“At Distro Nation, our priority is paying artists as quickly as possible while ensuring they retain their music rights. With Trolley, we’re now able to pay artists a week earlier than before, and the process has never been smoother.” — Jon Baltz, CEO and Co-Founder of Distro Nation

Impressive results

• Faster payments: Distro Nation now pays artists a week earlier than before, greatly improving the payout experience.
• Efficient onboarding: Organizing banking and tax information streamlines the onboarding process for new artists.
• Operational excellence: The payment and reporting process is smoother than ever, offering speed and full transparency.
  

---

CAKE streamlines payouts for performance marketers

Optimizing global affiliate payments

CAKE, a leading global performance marketing software provider, enables networks, advertisers, and publishers to manage, measure, and optimize their marketing performance in real time. Recognized for providing clarity to digital marketing campaigns, CAKE introduced CAKE Pay in April 2024 to offer a seamless payment solution for its users.

Enhancing operations with Trolley

To address needs around making payouts and associated tax documents, CAKE partnered with Trolley. By integrating Trolley directly into their accounts payable processes, CAKE enhanced day-to-day operations by offering various payment methods and simplified tax document collection for partner onboarding.

CAKE testimonial

“This valuable service streamlines our operations, allowing us to focus more on enhancing campaign performance rather than administrative tasks. As we aim to become a performance marketing hub that enables connectivity between our customers and their partners, Trolley will be crucial.” — Brad Shumard, Director of Product Management at CAKE

Key achievements

• Hassle-free payout solution: Trolley provides an integrated payout solution that reduces costs, lowers stress, and gives the CAKE Pay team more time to focus on core objectives.
• Enhanced transparency: Partners can see payment statuses in real time, improving communication and trust.
• Efficient onboarding: Trolley streamlined account onboarding and changes, seamlessly integrating them into CAKE’s native processes.
  

---

Hopeless Records upgrades payouts as 30th-birthday gift to it artists

Embracing modern solutions for artist support

With over three decades in the music industry, Hopeless Records has been a beacon in the punk rock scene, supporting artists and reaching fans during transformative years. However, their traditional payout system was inefficient, leading to delays and administrative overload. Processing royalty payouts and handling end-of-year 1099 filings were time-consuming tasks that impacted their ability to serve artists effectively.

Partnering with Trolley for transformation

Seeking modernization, Hopeless Records partnered with Trolley to streamline their accounts payable and royalty payout processes, including essential end-of-year 1099 filings. By integrating Trolley, they enhanced operational efficiency, ensuring timely and accurate payments for their artists and staff.

Hopeless testimonial

“The process of porting over royalty payouts to Trolley was very fast and easy. Compared to spending two weeks cutting checks and handling various payments, using Trolley takes only about a day of my work. It’s a significant improvement.” — Al Person, Chief Financial Officer of Hopeless Records

Key achievements

• Significant time savings:  Hopeless Records reduced payment processing time by 90%, from two weeks to about a day.
• Improved tax control:  Their team has gained better control over 1099 filings, enhancing relationships with vendors and artists.
• Responsive support: They appreciate Trolley’s responsive support team, crucial when dealing with financial transactions.
  

---

Tickeri streamlines promoter payouts and fuels international expansion

Revolutionizing Latin event ticketing

Tickeri, the premier ticketing platform for Latin events, simplifies ticket sales, payments, analytics, and reporting for venues, artists, tour managers, and promoters. As they expanded into international markets, the complexity of cross-border payments impacted their ability to support smaller venues and emerging artists who rely on timely and transparent payments.

Seamless global payouts with Trolley

To overcome these issues, Tickeri partnered with Trolley to enhance and streamline payouts for artists, promoters, and venues. Trolley’s platform provides a reliable solution, accommodating U.S.-based artists with international bank accounts, and ensures readiness for operations throughout the Latin market.

Tickeri testimonial

“We chose Trolley to handle our payouts because of their ability to support artists internationally. Trolley simplifies our payouts, giving both us and the event organizers we work with a way to see where their funds are at any time. This has significantly reduced the time and effort we previously spent on managing payment problems.” — Adrian Torroella Cruz, VP of Growth at Tickeri

Key achievements

• Efficient international expansion: Tickeri is now managing international transactions efficiently while expanding into markets like Puerto Rico, Canada, Mexico, Peru, Colombia, and Chile.
• Enhanced transparency: Trolley provides real-time visibility of funds to Tickeri and event organizers, reducing time spent on payment issues.
• Supporting growth: They’ve been able to offer valuable support to smaller venues and emerging artists who need timely payments to grow their careers.
  

---

Bugcrowd streamlines daily payments to ethical hackers

Securing the digital world with crowdsourced expertise

Bugcrowd connects businesses with a global community of cybersecurity researchers to uncover and remediate software and security vulnerabilities. However, as Bugcrowd grew, managing payouts to their expanding roster of researchers became increasingly complex. Manual payment and tax processes were time-consuming and difficult to scale, especially with researchers in over 120 countries.

Simplifying global payouts with Trolley

To address this, Bugcrowd integrated Trolley’s global payouts platform. This enabled them to automate payments to researchers worldwide, making daily payouts possible and significantly reducing manual work. Trolley also streamlined their tax compliance processes, saving weeks of year-end tax work.

Bugcrowd testimonial

“Using Trolley has been essential to helping us catch up with competitors and gain a competitive advantage. I shudder at the thought of our processes without Trolley.” — Abigail Nguy, Product Manager at Bugcrowd

Key achievements

• Significant time savings:  Bugcrowd has achieved a 90% reduction in time spent processing payments.
• Global reach and compliance: They now easily onboard and pay researchers in 120 countries, ensuring efficient transactions and compliance.
• Streamlined tax processes: Their team saves 3 weeks of end-of-year tax work annually.
  

---

SoundCloud hits play on using Trolley for artist payments

Empowering artists in a transformative era

SoundCloud, a leading streaming platform, serves a community of 40 million music creators with a library of 375 million tracks.  Managing millions of dollars in payouts every month and ensuring accuracy and reliability in royalty distribution was a significant challenge.

Enhanced artist payouts with Trolley

SoundCloud partnered with Trolley to provide a robust payout solution for their SoundCloud for Artists program. Trolley’s platform offers the scalability required to manage large volumes of transactions, ensuring artists receive royalties accurately and promptly.

Soundcloud testimonial

“We pay out millions of dollars to artists every month, and getting this right is a responsibility that we don’t take lightly. Trolley enables SoundCloud to have confidence that royalties will be handled with the care that they deserve. Overall, this builds trust between SoundCloud and the artist community, which is vital to SoundCloud’s future.” — Stephen Shirley, Product Director for the Creator product at SoundCloud

Key achievements

• Handling massive scale: SoundCloud now efficiently manages payouts for a community of 40 million music creators and a library of 375 million tracks.
• Building trust: Royalties are handled with care, building trust between SoundCloud and their artist community.
• Focusing on growth: With a reliable payout solution, SoundCloud can focus on connecting artists and fans to generate new revenue opportunities.
  

---

Multilingual Connections streamlines global payouts with Trolley

Connecting the world through language services

Multilingual Connections (MLC) offers translation, transcription, voiceover, and subtitling services across various industries. With a team of 25 full-time employees and thousands of freelance linguists in over 100 countries, MLC faced obstacles in managing global payouts. Manual payment processes were error-prone and lacked transparency, affecting their ability to support freelancers effectively.

Seamless payouts with Trolley

MLC integrated Trolley’s global payouts platform into their operations, streamlining financial processes and allowing them to pay freelancers efficiently in their preferred currency and method. Trolley also simplifies their tax compliance, reducing errors and administrative workload.

MLC testimonial

“Our linguists love getting paid in the currency of their choice. Plus, the fees they pay to receive their funds are considerably lower now!” — Pablo Estrada, Director of Talent and Technology at Multilingual Connections

Key achievements

• Global reach: MLC efficiently pays freelancers in over 100 countries, providing familiar and comfortable payment options.
• Time savings:  The talent management team saves 5 hours per week by automating payouts and tax compliance.
• Cost reduction: They’ve achieved a 50% reduction in annual fees by switching to Trolley.
  

---

Envato and Trolley: Empowering creators everywhere

Leading the creative industry with a global community

Envato is the world’s leading marketplace for creative assets, with over 42,000 earning authors. They needed a solution to streamline payouts, ensuring efficiency, low fees, and convenience for their global community.

Enhanced payout solutions with Trolley

Trolley’s partnership with Envato enables them to offer bank transfers at low fees, allowing authors in 173 countries to receive earnings in their local currency directly to their bank accounts. The smooth integration and transparent fee structure give authors confidence in the transition.

Envato testimonial

“We were impressed by the simplicity and ease of integration of the Trolley platform,” said Keri Thom, Envato’s Finance Director. “But, what really stood out to us was the impression we got from Trolley that they wanted to partner with us, not just treat us as another number or client.”

Key achievements

• Understanding community needs: Trolley understood Envato’s commitment to supporting over 42,000 authors, offering solutions aligned with Envato’s operational practices.
• Global reach with local convenience: Trolley enables authors in 173 countries to receive earnings in local currency.
• Trust and collaboration: We’ve built a partnership based on collaboration, not just client service.
  

---

How can we move your journey forward?

Our customers are at the forefront of innovation, continually seeking solutions that allow them to focus on their core missions. By embracing tools like Trolley, they’ve streamlined complex processes, saved significant time and costs, and unlocked new opportunities for growth. From reducing payment processing time by up to 90% to expanding reach in over 173 countries, the results speak volumes.

We’re proud to be part of their journeys and are committed to scaling alongside them, providing the support they need to succeed in an ever-evolving global marketplace. These stories are just a glimpse into the many partnerships we’ve forged. There are many more customer success stories where businesses have transformed their operations with Trolley.

Ready to elevate your payout processes?

Join the ranks of forward-thinking companies simplifying their global payouts with Trolley. Contact us today to discover how we can support your growth and streamline your payment operations.