Pay HCPs and trial participants with full compliance and control
Trolley is a global payouts and tax compliance platform purpose-built for healthcare and pharmaceutical organizations. From clinical trial stipends to HCP honoraria and fee-for-service payments, automate onboarding, identity verification, tax workflows, and global payouts, so you can move faster without losing control.
Built for how healthcare payouts actually work
Pay faster, on their terms
HCPs and trial participants expect speed and flexibility. Trolley enables payouts in 135+ currencies across 210+ regions, with payment options that match recipient preferences, so you can execute payments quickly without creating operational friction.
Compliance built in, not bolted on
Tax and regulatory requirements aren’t an afterthought. Trolley embeds W-9/W-8 collection, 1099/1042 generation, and IRS e-filing directly into your workflows, so every payment is compliant, traceable, and audit-ready.
Know exactly who you’re paying
Verify HCPs and trial participants with native identity checks and real-time screening. Reduce fraud risk, protect trial integrity, and ensure every payment goes to a verified individual.
Keep trial payments on time, anywhere in the world
Delays and errors in trial payments impact both participant experience and study timelines. Trolley automates milestone-based stipends, verifies participant identity, and executes payouts globally, so participants get paid on time, in their preferred method, without adding operational overhead.
Simplify HCP payments across every engagement
Honoraria, advisory work, and fee-for-service payments often involve slow approvals and fragmented systems. Trolley centralizes these workflows, enabling faster payouts, flexible payment options, and built-in approval controls, so your team can execute payments efficiently while staying compliant.
Trusted for high-stakes, high-volume healthcare payouts
Remove bottlenecks from payout operations
Behind every HCP payment or trial stipend is data collection, approvals, and reconciliation. Trolley replaces these fragmented workflows with a single system, automating handoffs and enforcing approval logic so your team can move from engagement to payment faster.
Run the entire payout lifecycle from one system
Instead of stitching together onboarding tools, payment processors, and tax systems, Trolley brings everything into one platform. From onboarding and verification to issuing honoraria and reconciling transactions in your ERP, every step is connected—giving finance and operations a single source of truth.
Built to withstand audit and scrutiny
Healthcare payouts don’t just need to be fast—they need to be defensible. Trolley ensures every HCP and participant is vetted before payment, with built-in screening, tax compliance, and full audit trails. Your team maintains control, reduces regulatory exposure, and can stand behind every transaction.
Payouts for healthcare, patients, and HCPs
FAQs
What types of healthcare payouts can Trolley support?
Trolley supports a wide range of payout types, including clinical trial stipends, payments to HCPs for services rendered, contracted consulting fees, speaker program honoraria, and other research or engagement-based payments—all within a single platform.
How does Trolley ensure HCPs and clinical trial participants are legitimate?
We collect and manage tax forms like W-9s and W-8s, automate reporting, and support direct e-filing—ensuring end of year compliance with minimal effort.
Can Trolley manage global tax compliance without additional tools?
Yes, drivers can select from multiple payout methods and currencies based on their preferences and location.
How does Trolley handle payments across different countries and currencies?
Built-in identity verification and compliance screening help detect duplicate profiles and flag risks before payouts are made.
What payment methods are available to HCPs and patients in Trolley?
Trolley supports multiple payout methods, including bank transfers, PayPal, and region-specific local payment options. This flexibility ensures recipients can choose the option that works best for them.
How does Trolley reduce operational workload for finance and operations teams?
By automating onboarding, tax form collection, approval workflows, and reconciliation, Trolley eliminates manual processes and disconnected systems—saving teams significant time and reducing errors.
Can Trolley support approval workflows for high-value HCP payments?
Yes. Trolley allows you to configure multi-level approval workflows for different payout types, helping maintain financial controls and ensure compliance for high-value or sensitive payments.
Will Trolley integrate with our existing healthcare or finance systems?
Trolley is API-first and integrates with ERP and accounting systems like NetSuite, SAP, and QuickBooks. It can also connect with internal platforms such as clinical trial management systems or HCP engagement tools.
How does Trolley help reduce payment-related support inquiries?
Recipients have access to real-time payment tracking and clear status updates, so they don’t need to contact your team for updates. This significantly reduces inbound support volume.
Is Trolley secure enough for sensitive healthcare and financial data?
Yes. Trolley is built with enterprise-grade security and compliance standards, ensuring sensitive personal, financial, and tax data is protected at every stage of the payout lifecycle.
How long does it take to implement Trolley?
Implementation timelines vary based on complexity, but Trolley is designed for fast deployment. Teams can onboard large volumes of HCPs and participants quickly (days to weeks) without disrupting ongoing programs or trials.
Trolley blog
Take control of healthcare payouts at scale
From clinical trials to honoraria and fee-for-service payments, execute payouts faster while maintaining the compliance, visibility, and control your organization requires.